I've been waiting for well over a year, so patience is running thin. These are major issues that are unresolved through updates or trashing of preferences. I still can't achieve non blurry raster exports of my vector logos, still can't use the Touch Bar in Illustrator on my Mac, still have issues with smart guides not working in obvious scenarios, still can't achieve accurate color accuracy with Pantone uncoated libraries, etc. This is obviously beyond frustrating, as my work flow has been seriously hindered. Each time reps confirm my problems via screen share, and each time they tell me they would get developers to address the issues. I could provide multiple examples if you'd like.Īlso, since you seem to be a higher-up at Adobe, can you please explain to me why it's apparently impossible to get Adobe to address bug reports? I've spent countless hours on the phone with Adobe reps and providing detailed reports, videos, screen captures and design files as requested. Adobe doesn't necessarily make things easy to understand. Not sure what you mean by "reading too much into the marketing colateral".
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